Management

USAID Deploys Software to Manage Telework

The agency is working to make its telework system more employee-friendly.

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Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines.

The U.S. Agency for International Development has been upgrading the software it uses to manage its telework program.

The software upgrade, which was expected to go live in late 2016, allows employees to make revisions after submitting their applications, but before supervisory approval, says Brenda Horne, telework executive at USAID.

For example, if they mistakenly requested Wednesday to be a telework day instead of Thursday, they can make the change. “It’s much more employee-friendly,” she says.

The new software will also make it easier for the agency’s telework coordinators to build reports on employee telework data, she says.

For more on how USAID and other agencies are deploying telework technologies, check out, "State Department, GSA and USAID Embrace Telework Tech and Culture."