Dr. Kevin Galpin, executive director of telehealth services with the Department of Veterans Affairs, spoke with FedTech magazine about VA’s vision for telehealth beyond the COVID-19 pandemic, the integration and standardization of emerging technologies, and overcoming the digital divide.

Federal agencies and care providers are seeing better health outcomes thanks to digital technologies that connect them with patients virtually. Remote patient monitoring and video and asynchronous telehealth solutions are expanding access to healthcare, particularly in rural areas. Providers must adapt or fall behind.

Patients expect a top-notch customer experience from the federal agencies and health providers administering their care. The efficiency and convenience of telehealth technologies meet that expectation. From videoconferencing to remote patient monitoring, providers have a host of options to choose from.