Put Users in the Fight Against Poor Data Handling
Many agencies will probably opt to keep their discovered DLP violations secret, but the Symantec Data Loss Prevention platform can also be used as a training tool to improve employee data handling. Accidental data loss is far more common than purposeful data theft.
Symantec can help administrators train their users in good data handling practices through the Symantec Data Loss Prevention program. There will always be users who don’t care or aren’t technically proficient enough to follow the rules, but many simply don’t understand why data handling policies are so critical and why they should pitch in to keep information safe.
With Symantec DLP, an admin can let users know why a data transfer they tried to perform was blocked or quarantined by the platform, after a generic alert tells them that their transfer was stopped. Or, a manager can point out when sensitive data on a user’s device is being stored in an unsafe manner — the user may have a legitimate reason for sharing the data, but simply chose an unsafe avenue.
Administrators can also opt to have the platform explain its actions in depth, showing which standard or regulation would have been violated were the action allowed to proceed, or suggesting alternative methods of taking the same action safely. Automatically providing users with that information as a potential breach occurs is excellent reinforcement.
Although the Symantec Data Loss Prevention platform is not a traditional training tool, it can help educate users about data security issues. This could improve data handling techniques without resorting to time-consuming training or in-depth classes.
Symantec Data Loss Prevention
Initial Detection Algorithms: 130
Compliance Protection Frameworks: GDPR, PCI DSS, HIPAA, Sarbanes-Oxley Act
Supported Cloud Control Points: Microsoft Office 365, Google Workspace, Dropbox, Box, IBM/Lotus Notes
Image Protection: Optical character and sensitive image recognition
Supported Endpoints: Apple OS 10.10 +; Microsoft Windows Server 2008 +; Windows 7+; Citrix XenApp 6.5+; Citrix XenDesktop 7.6+; Microsoft Hyper-V Server; VMware Workstation 6.5x; VMware Horizon 6.0.1 +