Some who are short of funding, for example, have turned to the Technology Modernization Fund, a 3-year-old mechanism that grants money to agencies that apply for funding for IT modernization programs; the agencies that get the money must pay it back within five years.
A few of those agencies have used that money to further their projects. The Agriculture, Housing and Urban Development, Energy and Labor departments are among those that have received nearly $90 million in funding so far, and some have even begun to pay back the money.
Agencies Must Prepare for the Unexpected
Other agencies are beginning to share resources to make their workloads more efficient. The General Services Administration has created a series of Quality Service Management Offices that should let agencies cut back on duplicative work and let employees take care of higher-level duties.
At a time when the world as we know it changes every day — sometimes it seems like every minute — creativity and flexibility are key. When federal workers have practice applying their knowledge to a relatively mundane technological problem to come up with a solution, there’s no doubt that they’ll be able to work through the biggest surprises, no matter what they are.