The Healthcare.gov rollout has been nothing short of disastrous. It has highlighted a number of IT issues in the federal government, including procurement and contracts. The situation has deteriorated into a cluster of finger-pointing. But what about the technology itself? Where did the government and its contractors go wrong? Is the government capable of building a website of this scale?
It’s complicated, but these three videos take a very close look at the processes and technology involved and offer suggestions for solutions.
Why Healthcare.gov came out broken
Read more on The Verge.
Clay Johnson Discusses What Really Went Wrong with Healthcare.gov
What Went Wrong with Healthcare.gov and How To Fix it
Read more on the Department of Better Technology.