Unified Communications: Creating a Consolidated Approach to Access

Survey finds that unified communications offers a way to better manage comm and network services within the enterprise — and also better serve users.

Photo: Mike Kemp/Getty Images

Survey finds that UC offers a way to better manage comm and network services within the enterprise — and also better serve users.

Photo: Mike Kemp/Getty Images

Survey finds that UC offers a way to better manage comm and network services within the enterprise — and also better serve users.

Driving Network Consolidation for Uncle Sam

Advantages:

• Decreased Costs

• Increased Productivity

• More Reliable Communications

Potential Concerns:

• Network Security

• Training Requirements

 

What Are the Hurdles to Getting Started?*

46% Securing budget commitments
33% Narrowing options to a workable solution
29% Identifying reliable cost projections
28% Choosing a single- or multi-vendor approach
27% Convincing leadership of ROI potential

*Respondents could select more than one answer.

 

 

 

 

 

DATA SOURCE: CDW•G survey of 915 IT decision-makers from education, government, healthcare and industry; 150 federal respondents (66% from civilian agencies, 34% from DOD)


May 05 2010