Government Partners with Yelp

Citizens can now rate government agencies the same way they rate their favorite burrito spot.

The federal government has officially partnered with Yelp, best known for its online restaurant reviews, to provide a way for citizens to rate such things as agency field offices, TSA checkpoints and national parks.

Under the deal, agencies will take ownership of their Yelp pages to engage with users. The feedback will help agencies improve their operations and relationships with citizens.

Nov 05 2015