Agencies Shift IT Focus to Core Capabilities
Issues that still must be addressed include legacy interoperability and policies. “This is a huge undertaking,” Yap says. “We have to make this affordable.”
Last fall, the Army awarded EaaS contracts to Verizon Network Services, Microsoft and AT&T. These pilot projects will supply networking, end-user security, computing and storage services to the Army Futures Command in Austin, Texas; Camp Roberts, the California National Guard base in central California; and Fort Polk in Vernon Parish, La.
“This will allow the Army to move from providing basic IT and telecommunications services back to our core competency of providing the best deployable communications,” says Maj. Charles Patterson, spokesman for U.S. Army Cyber Command.
The Defense Health Agency is also working to standardize the implementation of EaaS, including Active Directory and on-premises infrastructure.
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Civilian Agencies Embrace Enterprise IT as a Service
Civilian agencies are interested as well. The Department of Transportation recently awarded a $650 million enterprise IT shared-services contract including mail, hosting, network management, disaster recovery and end-user support.
And the U.S. Mint has a similar, $70 million contract offering cybersecurity, cloud migration, infrastructure operations and service desk functions.
“It’s becoming a pervasive, modern model,” says Cameron Chehreh, Dell Technologies Federal Systems vice president.