Justin Herman, who has led the General Services Administration’s Emerging Citizen Technology program office for GSA’s Technology Transformation Services, is leaving the federal government for the private sector.
Herman, who has been at GSA since 2012, announced his departure Jan. 7 in a LinkedIn post, noting that because of the partial government shutdown he could not email his colleagues in government. Herman confirmed to FedScoop that he will take over Jan. 14 as the head of public sector for Twilio, a San Francisco-based cloud communications Platform as a Service company.
“For almost seven years at the U.S. General Services Administration it has been an extraordinary honor for me to serve alongside so many of you in the advancement of new technologies and solutions to improve the public services that help ensure a better American way of life for all,” Herman wrote on LinkedIn.
Since joining GSA in 2012, Herman has pushed agencies to expand their use of robotic process automation, artificial intelligence, blockchain, virtual reality and other innovative tech. He previously oversaw a portfolio of federal efforts to connect with citizens using social media.
Herman ended his note on LinkedIn by urging colleagues in government to “collaborate and partner across boundaries — don’t go it alone;” to “get more out of your data — don’t go in blindly;” and to “learn from the past but never be held hostage by it — don’t go backwards, don’t even stand still.”