Jul 27 2020

The Pivot to Mass Remote Work: How SEC Kept the Mission Humming

Employees relied on existing technology and telework experience to seamlessly navigate the coronavirus crisis.

Editor's Note: This is one of a series of Q&As FedTech has conducted with government IT leaders on how they pivoted to remote work. For more entries in the series, click here.

When he started his new job in January 2020, Securities and Exchange Commission CIO David Bottom learned that teleworking was a routine part of the SEC’s operations. 

But little had prepared him for the scenario he would face after barely two months on the job, when the coronavirus crisis forced nearly the entire SEC staff to work from home full time. 

Bottom was concerned about the agency’s ability to scale telework operations so rapidly, as well as the ability of the agency’s network to handle the additional capacity. He soon found, though, that the SEC’s previous IT investments served the agency well in an emergency.

In this Q&A, he describes the steps the SEC took to ensure a smooth transition to full-time remote work for the entire agency. 

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