Articles By Carolyn Shapiro

About the Author:

Carolyn Shapiro is a freelance journalist based in Burlington, Vt., with expertise in covering business and technology, health and science, consumer issues and the food industry.

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Security

Endpoint Detection and Response Helps Agencies See Potential Attacks More Clearly

Endpoint detection and response gives agencies a wider view into possible cyberattacks.

VR therapy for veterans

Software

How the VA Is Using VR for Veterans’ Therapy

The Small Business Administration’s 2019 move to the cloud paid off during the emergencies of the next two years, says CTO Sanjay Gupta.

Cloud

Unprecedented Emergencies Lead SBA, FEMA to Scale Existing Capabilities Further

Cloud technology

Cloud

Complex Multicloud Environments Require the Right Tools to Maintain Efficiency

four images of Bill Clinton on a contact sheet

Digital Workspace

How Government Agencies Archive the White House’s Electronic Records

Data Storage technology

Data Center

How Federal Agencies Can Make the Most of Unstructured Data

Panda webcams

Networking

Federal Webcams Bring Distant National Treasures to an Enthusiastic Public

Very Large Array

Hardware

Popular Webcams Provide Viewers with a Look at Inaccessible Federal Facilities

Labor Department headquarters

Software

RPA, Hyperconvergence Help the Labor Department Gain Efficiencies

U.S. Army Reserve Maj. Jared Hrabak, a cyber officer with Cyber Protection Team 185 uses a common network scanning tool “masscan” to enumerate a network. during his unit’s Virtual Battle Assembly Aug. 9, 2020.

Security

The Army Gives Remote Users Access to Data with Commercial Tech

teleworking woman

Management

How ITSM Helps Agencies Cope with Telework

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