DaaS Gives Access to the Right Tools and Resources
To cope with the teleworking requirements in place due to COVID-19, the Defense Department launched its Commercial Virtual Remote Environment’s collaboration tool. While beneficial, traditional communications platforms are a short-term solution and do not provide the full set of services employees would have in their office environment, limiting their job function during this critical time.
When evaluating long-term telework solutions, federal agencies must also consider how to manage contractor, consultant and customer collaboration. Often, these partners only require access to specific network capabilities, and should not be exposed to the entire organization’s network and intellectual property.
With this in mind, DaaS allows organizations to quickly respond to the needs of a project that involves a ramp-up and a ramp-down of workers. Through a DaaS solution, the data and requirements each end user needs to complete a project can be accessed through the cloud. Once the project is completed, the data can be collected and removed from the cloud server, minimizing the IT costs.
Further, this DaaS capability is particularly helpful in cases of cross-agency partnerships. This includes one-on-one joint agency efforts, as well as multi-office efforts that are necessary to address major events like the COVID-19 outbreak.
Telework Brings Compliance and Security Concerns
Prior to the coronavirus pandemic, many federal agencies had limited experience with remote work. According to the 2019 “State and Local Government Workforce” survey, only 19 percent of agencies had telework policies. The mandated closures of offices and countrywide stay-at-home orders have quickly altered this statistic, and federal agencies need to rely on remote work options today more than ever.
This increase in telework has inherent cyber risks for organizations, and with many agencies adopting public cloud infrastructure to support the need for workload flexibility, secure network access remains a top concern. Any cloud security breach could lead to financial loss or issues compromising national security.
Adopting a DaaS solution can help mitigate security breaches by erasing any corrupt changes that occurred during a user session and starting the user from a clean, “known good” state. DaaS’ capability to use nonpersistent virtual machines ensures that any kind of attacks against the browser stay within the VDI session and never make it back into the core enterprise.
As security breaches continue to evolve, organizations that are responsible for keeping information secure, such as tax databases, federal investigation units and education systems, must adopt technology that constantly monitors networks to stop breaches before they can occur.
The Rise of DaaS for Feds
The COVID-19 pandemic has uncovered an urgent need for the federal government to develop bolstered telework policies. With DaaS solutions, employees can access their applications and data from any device and any location, without compromising performance or security. In the event a device fails or is lost, security breaches are less of a concern because data doesn’t need to reside on the device. DaaS can help organizations meet the unique needs of every end user.
With COVID-19 drastically altering the way agencies will operate in the long term, organizations must identify and adopt the technologies and cultural practices that will allow them to continue operating as close to usual as possible, and DaaS solutions are a cost-effective, efficient tool to help them achieve this.