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Sep 03 2024
Software

Nutanix GPT-in-a-Box 2.0 Simplifies AI Adoption for Agencies

Government is wary of adopting generative artificial intelligence. Nutanix’s on-premises platform helps agencies prioritize mission-focused use cases.

Nutanix is providing agencies with the IT architecture and expertise needed to build and sustain on-premises generative artificial intelligence implementations, as many are leery of running models in the public cloud.

The cloud computing company’s GPT-in-a-Box 2.0 and AI Partner Program, both announced in May, aim to help agencies launch secure, sustainable use cases.

Most federal officials understand the transformative impact AI can have on their agencies’ missions, from national security to informing citizens. This is especially true of generative AI, which can create content and provide insights.

“We can help someone design and deploy AI capabilities, but then the real work begins,” says Jason Langone, head of global AI business development at Nutanix. “It’s not just getting it up and running. It’s fine-tuning a model every month; it’s having a solution that’s easy to maintain and gets better at solving challenges.”

DISCOVER: Nutanix supports agency efforts to enhance AI and IT architecture.

Meeting Agencies’ Mission Needs with AI

While more than 80% of private sector enterprises will have generative AI applications in production by 2026, less than 25% of government agencies will be in the same position by 2027, according to consultancy Gartner.

Some of the reasons aren’t surprising. Government officials worry that missteps, such as hallucinations in AI model outputs, may erode the public’s trust and acceptance of the technology, Gartner notes.

Officials also fear that AI may disrupt administrative support tasks, the backbone of government work. Additionally, agencies don’t want to dedicate public cloud resources to running AI models using data from private citizens — or highly classified data, for that matter, Langone says.

Given these concerns, Nutanix centers its offerings on agencies’ specific needs. The first step is helping leaders identify a business challenge and understand the full impact of solving that problem. Such conversations recently took place with the CFO of the General Services Administration as financial teams quantify the value of using AI to meet a business need, Langone says.

Jason Langone
It’s critical for agencies to have a platform where they can build, run and troubleshoot AI applications.”

Jason Langone Head of Global AI Business Development, Nutanix

Depending on an agency’s need, Nutanix may lean on partners such as NVIDIA to build the AI tools while it aligns with the IT department to deploy capabilities such as core AI infrastructure, as well as DevOps or Kubernetes expertise, in the field.

“When we bring those two components together with our existing partner relationships, we can make it that much easier to transition an idea or prototype into production, where it can be maintained by the IT team,” Langone says.

The next step is addressing what Langone calls “day 2 operations,” the work that must be done once an AI application is up and running. This can include implementing and optimizing AI models, troubleshooting models with poor performance or unexpected outputs, and building a scalable architecture that can grow with an agency’s needs.

EXPLORE: Federal chief AI officers are deploying flagship use cases of the technology.

Providing Granular Control Over AI Applications

Finally, agencies must enable more granular control over AI applications and closely monitor how they work. This is a key component of Nutanix GPT-in-a-Box 2.0. Whereas version 1.0 provided the integrated capabilities that let organizations run AI workloads in private cloud environments, version 2.0 enables central management of AI models.

“The 2.0 release was less of an evolution and more of a jump,” Langone says.

Now, an agency can deploy a model to different endpoints — human resources, procurement, a third-party contractor, a code-generation app — with differing controls for each business unit’s requirements.

Localized troubleshooting is among this option’s benefits, enabling IT teams solve problems more efficiently. Another benefit is the ability for agency leaders to identify usage patterns by line of business and see trends for resource allocation and budgeting purposes.

“Leaders can understand the value that AI brings to their organization, and they can set a path for growth,” Langone says.

UP NEXT: The State Department is developing a federal playbook for responsible AI deployment.

Accompanying version 2.0’s release was the launch of the Nutanix AI Partner Program, through which other vendors will help Nutanix users build, run, manage and secure generative AI apps atop the Nutanix Cloud Platform.

The partner program is important for the company’s federal customers because it gives agencies access to vendors that have been vetted based on their value proposition to the government, Langone says. Criteria evaluated include a vendor’s embrace of private cloud and its ability to meet the requirements of conversational document search, which is a key point of emphasis for many agencies.

“Ultimately, someone’s going to build an AI capability that solves a specific challenge for an agency, and they will need to run it somewhere,” Langone says. “That’s why it’s critical for agencies to have a platform where they can build, run and troubleshoot AI applications.”

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Photo courtesy of Nutanix