Articles By Carolyn Shapiro

About the Author:

Carolyn Shapiro is a freelance journalist based in Burlington, Vt., with expertise in covering business and technology, health and science, consumer issues and the food industry.

Multi-angle closeup of multiple people

Security

National Guard Relies on Outside Experts to Train Cyber Workers

The third-party teams bring knowledge that federal employees may not have the bandwidth to learn on their own.

Very Large Array

Hardware

Popular Webcams Provide Viewers with a Look at Inaccessible Federal Facilities

Labor Department headquarters

Software

RPA, Hyperconvergence Help the Labor Department Gain Efficiencies

U.S. Army Reserve Maj. Jared Hrabak, a cyber officer with Cyber Protection Team 185 uses a common network scanning tool “masscan” to enumerate a network. during his unit’s Virtual Battle Assembly Aug. 9, 2020.

Security

The Army Gives Remote Users Access to Data with Commercial Tech

teleworking woman

Management

How ITSM Helps Agencies Cope with Telework

Scientists and IT staff at the National Cancer Institute can save time and focus on their own jobs through the use of ITSM tools, says CIO Jeff Shilling.

Management

ITSM Organizes Data and Services for Agencies

end user computing

Cloud

How EUC Speeds Up Resource Deployments for Remote Workers

Legacy IT

Cloud

Technology Modernization Fund Provides Agencies with Cash to Improve IT

Common videoconferencing problems

Digital Workspace

Common Videoconferencing Problems and How to Fix Them

Dell Customer Solutions Centers

Management

Dell CSC Provides Federal Agencies with a Place to Brainstorm Tech

U.S. Army Reservists learn how to use iris scans to identify personnel during a training exercise.

Security

DOD Tests Biometric Tech for ID Verification

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