Labor Department

People at call center

Cloud

Federal Agencies Turn to AI to Transform Contact Centers at Scale

USPS and Labor Department leaders share lessons from early Agentforce deployments.

Cyber workers

Management

What to Do When the Cybersecurity Hiring Well Runs Dry

Creative recruiting methods help the Department of Homeland Security find and hire new cyberspecialists, says Angela Bailey, Chief Human Capital Officer.

Management

Agencies Should Think Creatively to Find Cybersecurity Pros

The MSHA's Mobile Inspection Application System

Digital Workspace

MSHA Blazes a Path Forward on Going Paperless

David G. Zatezalo, the Department of Labor’s assistant secretary of labor for mine safety and health

Digital Workspace

Air Force, MSHA Find Ways to Free Workers from the Burden of Paper

Federal CIO Suzette Kent

Networking

EIS Is an Opportunity for Network ‘Transformation,’ Kent Says

Cybersecuirty abstract image

Security

Why Feds Face an Array of Cybersecurity Threats

Government worker behind a computer screen working on cybersecurity issues

Management

Combine Modernization and Security Efforts to Unlock Cost Savings

Software

Where Is AI Adoption Headed in Federal IT?

Management

Telework Technology Evolves, but Barriers Remain to Adoption, GAO Says

Security

At Federal Data Centers, Physical Security Is the Other Half of the Cyberbattle

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