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Feb 03 2025
Security

Samsung’s Secure Mobile Solutions Enhance Agencies With Seamless Connectivity

Federal workers use Knox-enabled mobile devices with DeX in Vehicle for a desktoplike experience in the office or the field.

Samsung mobile devices offer the always-on connectivity that first responders, law enforcement and frontline agents need to achieve their missions.

With DeX in Vehicle, workers in the field can access applications with a PC-like experience, but without the bulky laptop, by connecting their Galaxy phones or tablets to in-vehicle mounts, monitors and keyboard setups. Samsung Galaxy and S Series smartphones and Galaxy Tab tablets connect to DeX, providing a seamless experience for workers in the office or the field.

Civilian and military users maintain situational awareness using the Android Team Awareness Kit, says Todd Maxwell, director of government business development at Samsung Mobile.

The ATAK system is “Google Maps on steroids,” Maxwell says. The kit lets users communicate via a single lens by viewing map overlays and team location data. Drones, video feeds and sensors deliver mission-critical data to ATAK.

Employees’ phones incorporate built-in security from Knox, Samsung’s enterprise device management platform, while connected to DeX. Samsung devices are certified to comply with security guidelines such as the Federal Information Processing Standards, developed by the National Institute of Standards and Technology. FIPS includes an advanced encryption standard and digital signature standard.

DISCOVER: Samsung and CDW can help takes your workforce to the next level.

Situational Awareness in Law Enforcement

The Chicago Police Department turned to DeX to deliver a seamless in-vehicle experience.

Officers can dock Galaxy smartphones with DeX inside their squad cars or back at the station while connected to displays. This enables officers to perform mission-critical tasks such as predictive mapping and real-time gunshot detection as part of a situational awareness strategy that then uses license plates to track down suspects.

Federal law enforcement agencies use DeX with their mobile devices to reach computer-aided dispatch providers. Customs and Border Patrol agents, meanwhile, securely connect to DeX in their vehicles for a desktoplike experience.

“They have their phones, and now, by adding external monitors and keyboards, they have DeX in vehicle for ATAK,” Maxwell says. “They can use bigger screens, touch screens, to interact with ATAK, besides their 6-inch screens on their phones.”

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Seamless Record Management With DeX in Vehicle

Border Patrol agents and law enforcement officials use DeX in Vehicle to check records with a PC-like experience. Notes apps incorporate artificial intelligence, allowing users to translate narratives into different languages.

“You could be using AI for interpreting along the border, and then you're going into a station again, where you need a monitor and keyboard,” Maxwell says.

DISCOVER: Agencies are using artificial intelligence to deliver a modern digital experience.

Agents may decide to collect data at the scene, acquire evidence and take photos, then return to the office to write the full report. Knox keeps mobile devices secure throughout the process.

Frontline agents “create efficiencies by dictating their narratives and messages and then seamlessly transitioning from field to vehicle to station, using one device without disrupting their workflow — all secured by Knox,” Maxwell says.

Todd Maxwell
We're offering a secure way to enhance situational awareness and add DeX in Vehicle.”

Todd Maxwell Director of Government Business Development, Samsung Mobile

Knox Secures Samsung Devices

Meanwhile, Knox Asset Intelligence lets IT decision-makers monitor apps to see how their operating system performs after an update. The tool provides data on battery and app usage, connectivity and device logs while offering cloud-based data analytics, asset tracking and troubleshooting.

The combination of DeX in Vehicle connectivity and Knox-powered security gives federal workers the flexibility to access data in the field safely and conveniently.

“We're offering a secure way to enhance situational awareness and add DeX in Vehicle,” Maxwell says. “They have an even bigger platform and more tools at their fingertips.”

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Photo Courtesy of Samsung