Articles By Heather B. Hayes

About the Author:

Heather B. Hayes has been covering technology, business and education topics for more than 20 years and has written more than 2,000 published articles. She lives in Virginia.

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Merrick Krause, Acting Chief Human Capital Officer at the General Services Administration.

Digital Workspace

Virtual Tools Allow Agencies to Onboard New Workers from a Distance

Some of the practices are so efficient that they may become a permanent part of the hiring process.

U.S. Capitol Building government shutdown

Management

How Feds Can Benefit from Lessons Learned from the Government Shutdown

VA telemedicine

Digital Workspace

Telehealth Requires New Ways of Organizing a Practice

Dr. Neil Evans of the Department of Veterans Affairs treats patients in their own homes using telehealth technology.

Digital Workspace

VA, Army Bring Video-Based Healthcare to Patients at a Distance

Cyber workers

Management

What to Do When the Cybersecurity Hiring Well Runs Dry

Creative recruiting methods help the Department of Homeland Security find and hire new cyberspecialists, says Angela Bailey, Chief Human Capital Officer.

Management

Agencies Should Think Creatively to Find Cybersecurity Pros

GAO’s Dominic Prate

Data Center

How Hyperconvergence Simplifies Agencies' Data Centers

Cloud

How the Cloud Improves Transparency at the State Department, USAID and NOAA

Cloud

Feds Tap the Cloud to do the Heavy Lifting in Legacy IT Modernization

Security

Federal Agencies Bolster Security by Streamlining IT

Cloud

FEMA, Interior Department See Tangible Benefits of Flexible Cloud Solutions

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