Nov 08 2019

VA Provides Health Care Via Smartphones

Most U.S. veterans live as much as 90 minutes away from the nearest health care facility. The Department of Veterans Affairs has expanded its 20-year-old telemedicine program to make it even easier for veterans to get the care they need; now they can call in to an appointment via smartphone from any location. Nearly a quarter of all video telehealth visits in FY 2019 happened through a mobile device, and the number is rising. 

If you enjoyed this video, check out the other videos in our Feds in the Field series:


    • John Peters, Deputy Director, VA Telehealth Services
    • Ted Koch, social worker and virtual care lead, Veterans Integrated Service Network 5
    • Paul Valentine, U.S. Army 1982-1991, Upper Marlboro, Md.

Video Highlights

  • The Department of Veterans Affairs' video telehealth program has expanded to include appointments conducted over mobile devices.
  • More than 300,000 veterans have taken advantage of the new technology as of the end of FY 2019.
  • The program provides flexibility for both patients and doctors, who can also use smartphones to work outside the office.