CDW Government found nearly half of 953 IT decision-makers intend to maintain hybrid flexibility within their organizations, largely to boost productivity and retain talent. Yet agencies’ biggest challenge is federal employees’ resistance to new platforms, especially with the emergence of generative artificial intelligence.
The White House ordered federal employees back to the office, and agencies find they’re now in need of equipment that’s interoperable with a variety of collaboration platforms adopted to enable pandemic remote work. That’s a tall order on tight budgets, so agencies must get creative optimizing existing technologies to deliver a smooth employee experience.
The same tools used by industry are now being used in federal workplaces, allowing for greater efficiency and public service. Digital technology enables feds to collaborate across teams and agencies, share content, and capture and store documents.